Privacy Policy
Last updated: January 29, 2026
At PataMundo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our pet travel documentation service.
Information We Collect
We collect information you provide directly to us:
- Account Information: Your name, email address, and password when you create an account.
- Pet Information: Pet name, type (dog or cat), and birth date to calculate travel requirements.
- Trip Details: Origin, destination, travel dates, and airline preferences for your pet travel plans.
- Location Data: Your city or address (when you choose to provide it) to help find nearby veterinary clinics.
- Payment Information: Payment details are processed securely by Stripe. We do not store your full credit card number.
How We Use Your Information
We use the information we collect to:
- Generate your personalized pet travel checklist with accurate requirements
- Calculate and remind you of important deadlines based on your travel date
- Help you find nearby veterinary clinics and MAPA-accredited services
- Send important updates about your trip, deadline reminders, and service announcements
- Improve our service, fix bugs, and develop new features
Third-Party Services
We use the following third-party services:
- Google Analytics: To understand how users interact with our website and improve our service.
- Meta Pixel: To measure the effectiveness of our advertising campaigns on Facebook and Instagram.
- Stripe: To securely process payments. Stripe handles all payment data and is PCI compliant.
- Google Places: To provide clinic finder functionality and address autocomplete.
- Convex: Our backend database provider that securely stores your account and trip data.
Cookies and Tracking
We use cookies and similar technologies to provide and improve our services:
- Essential Cookies: Required for the website to function properly (authentication, preferences).
- Analytics Cookies: Help us understand how you use PataMundo to improve the experience.
- Marketing Cookies: Used to measure advertising effectiveness and show relevant ads.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Data Portability: Request your data in a portable format.
To exercise these rights, please contact us at contact@patamundo.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.
Children's Privacy
PataMundo is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: contact@patamundo.com